Shipping Charges

FOR ONLINE PURCHASES ONLY

Domestic Orders

Shipping is calculated by UPS based on shipping from Etymotic Research (Zip Code 60007) to the delivery address on the order. All available shipping options for your order are presented in the cart. Actual delivery times are at the discretion of UPS. Tracking information from UPS will be emailed to the email address listed on the order when the order is shipped.

Orders Under $50

Orders less than $50 can be shipped via the U.S. Postal Service for $6.50. Only orders that qualify for this shipping option will be presented with the option in the shopping cart during checkout. No tracking is provided with USPS shipping. See note below about additional customs costs.

International Orders

Shipping is calculated by UPS based on shipping from Etymotic Research (Zip Code 60007) to the delivery address on the order. All available shipping options for your order are presented in the cart. Actual delivery times are at the discretion of UPS. Tracking information from UPS will be emailed to the email address listed on the order when the order is shipped. See note below about additional customs costs.

In Warranty Returns

Free shipping back to you on in-warranty products.

Out of Warranty Returns and Special Purchase Option

Shipping is calculated by UPS based on shipping from Etymotic Research (Zip Code 60007) to the delivery address on the order. All available shipping options for your order are presented in the cart. Actual delivery times are at the discretion of UPS. Tracking information from UPS will be emailed to the email address listed on the order when the order is shipped.

Shipping For ER4 Repairs - Out of Warranty

UPS Ground (Domestic shipments): $9
UPS Ground (Alaska & Hawaii): $24
UPS Expedited (Canada, Includes brokerage fees): $40
UPS Expedited (rest of the world): $50

Customs

Note for International shipments: Customs regulations require Etymotic to include an invoice with the total value.

Customs policies vary from country to country. Contact your local customs office for further information. When ordering from www.etymotic.com, the customer is considered the importer of record and is responsible for customs fees and must comply with all laws and regulations of the country in which you are receiving the goods.

  • Products purchased from www.etymotic.com for delivery outside of the United States may be subject to import duties and taxes which are levied once the package reaches your country.
  • Additional taxes or customs fees are not included in the shipping charges listed above. Etymotic Research does not have control over these charges and cannot estimate what they may be.
  • All additional charges must be paid by the customer in accordance with the laws of the country in which the goods are received.