30-Day Return Policy

  • A refund will be issued for products purchased directly from Etymotic Research within 30-days of the request for return.
  • ETY•Plugs may be returned if the safety seals are not broken. If ETY•Plugs packaging has been opened, the earplugs are not returnable.
  • Do not return a product for refund that was not purchased directly from Etymotic.
  • A refund will be issued if it is returned in excellent working condition, free of any defects.
  • Accessories should be returned with the product.
  • Etymotic will refund the cost of the product, exclusive of taxes, Shipping Charges fees.
  • A refund will be credited to the credit card entered on the return form. Etymotic does not retain the number of the credit card used to purchase the product.
  • If the product was purchased from an Etymotic-authorized reseller, consult the return policy of that retailer.
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